Last updated: October 2025
Welcome to Jamie O’Brien School of Surf (“we,” “us,” “our”).
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a lesson, or interact with our services online or in person.
By using our website (https://www.jobsurfexperience.com), you agree to this Privacy Policy.
1. Information We Collect
We collect information that helps us deliver an exceptional surf experience and improve our services.
a. Information You Provide
When you interact with our site or business, you may provide:
- Personal details — name, email, phone number, address
- Booking information — surf lesson type, date/time, group size, participant ages
- Payment information — collected securely by our third-party booking partner, FareHarbor (we do not store or access full credit card details)
- Communication preferences — when signing up for newsletters or contacting us via forms
b. Information We Collect Automatically
When you visit our website, we automatically collect certain data to understand site usage:
- IP address, browser type, device information
- Pages visited, session duration, referring websites
- General location (city/region, not precise GPS)
This data is gathered via Google Analytics 4 and similar tools to help us measure website performance and improve user experience.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep our site functioning properly
- Analyze website performance and traffic
- Personalize experiences and marketing
You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings
- Communicate important details about your lessons or reservations
- Respond to inquiries and provide customer support
- Send optional updates, promotions, or surf news (if you opt in)
- Improve website performance, usability, and offerings
- Comply with legal and safety obligations
We never sell your personal data.
3. Sharing Your Information
We may share limited information only when necessary:
- Booking services: with FareHarbor, our reservation and payment platform, to process your bookings securely
- Analytics & marketing tools: with Google Analytics, Meta (Facebook/Instagram), and similar platforms for advertising performance and insights
- Legal requirements: if required by law, to comply with a subpoena or protect our rights and safety
We ensure all partners follow appropriate data protection standards.
4. Third-Party Services
Our website may contain links or integrations with other platforms (e.g., FareHarbor, social media, hotels, or partners).
These services have their own privacy policies, which we encourage you to review.
We are not responsible for how those third parties handle your data.
5. Data Security
We take reasonable precautions to protect your data:
- HTTPS encryption across our website
- Secure servers managed by WP Engine
- Regular updates and monitoring of our website and plugins
- Limited internal access to personal information
However, no system is 100% secure — by using our website, you acknowledge that online data transmission carries some risk.
6. Data Retention
We retain your information only as long as necessary:
- For bookings, customer service, and recordkeeping
- To comply with legal or financial obligations
- To improve and maintain our services
When data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access, correction, or deletion of your information
- Opting out of marketing communications
- Restricting or objecting to data processing
- Data portability
To exercise any of these rights, please contact us at [email protected]
8. Children’s Privacy
We care deeply about the safety and privacy of minors.
Our website and booking system are intended for individuals aged 13 and older.
For surf lessons involving minors, parent or guardian consent is required.
We do not knowingly collect personal data from children under 13 without consent.
9. International Users
Our website is operated from the United States.
If you are accessing from outside the U.S., you agree that your information may be transferred, stored, and processed in the U.S., where data protection laws may differ from your jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be reflected on this page with a new “Last updated” date.
Significant updates may also be communicated via email or on our homepage.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
Jamie O’Brien School of Surf
Twin Fin Waikiki 2570 Kalākaua Ave,
Honolulu, HI 96815
808-583-0178
[email protected]